Users can use the Bot, which is created by Twitter, for fun. The Bot was also demonstrated in its current state. You can make a call from your phone with this bot, and it will automatically take the user to the live person they are calling on the other end.
Bots, or software systems designed to take instructions without much direct interaction, can be a boon to businesses that do not want to rely on employees to ask questions or help with tasks. However, the programs were criticized by those who saw it as an invasion of privacy. It seemed that it should be the business owners who were in charge of looking after personal information, not some software.
These complaints were, in fact, justified. Bots can collect data about a user, but the owner can give or refuse permission. It also does not appear that users had any control over what the bots collect. Users could not see what information the software collects and where it puts it.
Still, Facebook is interested in increasing sales and profits. They are developing a Messenger Bot in the hopes that it will allow users to speak to businesses in a more direct manner. In an effort to get developers interested in building apps for the Messenger Bot, Facebook announced that they would provide incentives for developers who were able to make apps that made use of the platform.
Unfortunately, this seems to be a bit of a stretch. A lot of users do not understand how to make an app, and those who do would not make a business-related app. In any case, there is a very real possibility that the tools that businesses use to communicate with their customers might change in the future. That is, unless they start using the new platform from Day 1.
Bots could also be very good for businesses because they reduce employee turnover. As more people use the Bot instead of having to constantly be on their toes, they would have less need for employees. If your company employs people who do not like being on their feet all day, it could make sense to give them the option of using the bot instead.
Business owners have to decide if they want to create applications that are very similar to what bots are doing now. You could always combine two platforms and create something completely new. If you do decide to stick with what the bots currently offer, though, you can use the chat feature as a way to get more people interested in using your apps. Imagine trying to launch a new iPhone app, but having a mass of people interested in what you have to offer.
The new Facebook Chatbot was announced at Facebooks developer conference. The messaging application would allow developers to integrate with their applications, as well as allowing users to make more calls and send messages without having to type them in manually.
This has the potential to give the business a new look. Instead of trying to compete with Facebook, your business can use the social network to establish themselves as an alternative. Those that are interested in buying your product or service could be attracted to it because of the chance to interact with people while buying their product or service. They may even end up contacting you about it!
To make sure that your bots work well, you should ensure that they are made with clear and concise instructions. If there is a mistake that is pointed out, then the users can be able to easily correct it. Even better, though, is when the tutorial is included in the app. Those that download the app will instantly know how to use it, making it much easier for the company to get started.
Bots will allow users to interact with your apps in a new way. Even if they are used as only tools to make the user feel more comfortable, it could make the user want to use the app more often. Whether or not that is the goal of the company or not, however, it is certainly a change for which users can appreciate.
These are just a few examples of how bots might change the way that businesses work. Because they are available, now is the time to start experimenting and working with these software systems to increase profits.